Policies

Cancellation & No-Show Policy:

Your appointment time is reserved exclusively for you. I understand that emergencies happen. However, to respect my time and other clients on my waiting list, I strictly enforce the following policy:

  • 24-Hour Notice: Please provide at least 24 hours' notice if you need to cancel or reschedule your appointment. I am happy to change your appointment to a different time/date, as needed, pending availability. 

  • Late Cancellations: Cancellations made within 24 hours of your scheduled appointment time will be charged the full cost of the booked service. Please still let me know so that we can reschedule your appointment. 

  • No-Shows: If you do not show up for your scheduled appointment without providing prior notice, you will be charged the full amount of the service. Please reach out to let me know that everything is ok and get you rescheduled!

  • Late Arrivals: If you arrive late, your session may be shortened to end at the originally scheduled time. You will still be responsible for the full amount of the session fee.

  • Rescheduling: You are always welcome to reschedule at any time! Please do not hesitate to call or text me and ask about moving the appointment around to any available openings. Any rescheduling requests made less than 24 hours before your appointment will still be subject to the full amount of the session fee.

  • What if I am sick? It is generally best not to get a massage while sick or contagious. Not only do I not want your illness, but it can make your symptoms worse. If you don't have a history of late cancellations AND you rebook your appointment, I will generally waive the cancellation fee. However, this is up to my discretion, and I reserve the right to uphold my cancellation policy. 

  • What if I just have some lingering symptoms?  If you have lingering symptoms from a cold but are no longer contagious, massage can stimulate your immune system and be great for pushing out that last little bit of mucus. 


To cancel or reschedule, please call/text me at 520-369-7347 or log in to your online booking account.

Tipping/Gratuity:

Slow Flow Body Healing is a tip-free business. As a solo entrpaneour, I chose to set my prices accordingly to set my prices to fully cover my income, operating costs, and overhead without relying on extra customer gifts.

Instead of cash tips, please show your support for me and my business through high-value, non-monetary actions like rebooking, leaving online reviews, or referring new clients. These gestures help build steady income and help independent practices like Slow Flow Body Healing grow. I appreciate your community support always!